kasichouyangjianchayanjiu，quantongchangshizhi“zhongguoneidicheshouhouweixiuchanpinkerenrentongdu”chouyangjianchayanjiu，riwenmingshi“china automobile after-sales customer satisfaction”research， suoxieyingwenweicaacs，fantizhongwensuchengkasichouyangjianchayanjiu。 weilenenggengjiadilejiedaoxiaochechanyeanzhuanganquandebaozhangdezhengtihuaxianzhuang，shulaochanyejianliyaoqiu、jiakuaizhenggedexiaocheanzhuanganquandebaozhangchanyedezhiliang，zhongxiaocheweixiufeichanyexiehuiwangzhanxiaochezhizuoqiyedeanzhuanganquandebaozhanggongzuodelishihuihuiyuerlinglingjiunian11yue14rizhengshidezhongxinqidong“zhongxiaocheanzhuanganquandebaozhangkelixiangdukasichakan（caacs）”pinpai。